Wilkrock Movers Customer Terms
EFFECTIVE OCTOBER 5, 2025
TERMS AND CONDITIONSBy electing to utilize the services provided by Wilkrock Shipment LLC (hereinafter referred to as “We”, “Us”, or “Our”), you, the user (hereinafter referred to as “You”, “Your”, or “User”), expressly agree to be bound by the following terms and conditions (hereinafter collectively referred to as the “Terms”). These Terms constitute the entire agreement governing the rights, responsibilities, and obligations of both parties, namely You and Wilkrock Shipment LLC. We strongly urge You to carefully review and fully comprehend all stipulations outlined herein prior to engaging with or accessing any of our services.
1. Arbitration AgreementYou acknowledge and unequivocally agree that these Terms encompass a mandatory arbitration provision, the details of which are comprehensively delineated in Appendix “A” and accessible via the URL https://www.wilkrockmovers.com This arbitration clause mandates that any and all disputes, controversies, or claims arising out of or relating to Your interactions with Wilkrock Shipment LLC shall be resolved exclusively through binding arbitration. By agreeing to these Terms, You voluntarily relinquish Your constitutional right to a trial by jury and expressly waive Your capacity to participate in any class action or consolidated legal proceedings.
2. DefinitionsFor the purposes of these Terms and throughout the entirety of this document, certain key terms shall have the following meanings: The terms “You”, “Your”, or “User” shall refer to any individual or entity, including those acting in a representative capacity for a company or organization, who seeks to obtain moving assistance or related services. The term “Wilkrock Movers”, “Service Provider”, “Mover”, “Movers”, “wilkrock shipment llc” designates independent contractors or entities that provide moving services to the public. “We”, “Us”, “Our”, or “Wilkrock Shipment LLC” refers specifically to Wilkrock Shipment LLC, a limited liability company duly organized and operating under the laws of the State of Maryland, with its principal place of business located in Baltimore, Maryland. “Services” denotes the moving assistance or any other ancillary services offered by Wilkrock Movers. The “Wilkrock Shipment LLC website” or “platform” references the digital site accessible at wilkrockshipment.com. Lastly, “Request” or “Place Order” means Your act of submitting a formal offer to contract for Services via our platform.
3. Use of Common Sense and Good JudgmentYou expressly acknowledge and agree that access to the Wilkrock Shipment LLC website, including the ability to locate Wilkrock Movers and browse their respective service offerings, is extended to You at no monetary charge. You further covenant to exercise reasonable discretion, prudence, and sound judgment when selecting any Wilkrock Movers Service Provider through our platform. It is incumbent upon You to evaluate and assess the qualifications, suitability, and reliability of such Service Providers prior to entering into any contractual agreements or engagements.
4. Eligibility to Use Wilkrock Shipment LLCYou hereby represent and warrant that You possess the full legal capacity and authority under applicable law to enter into binding contracts and agreements. The use of the Wilkrock Shipment LLC platform is expressly prohibited for minors or any individuals who do not meet the minimum age requirement as stipulated by relevant legislation, including but not limited to compliance with the Child Online Privacy Protection Act (COPPA). By accessing or utilizing our services, You affirm that You satisfy all age and legal prerequisites necessary for lawful participation.
5. Wilkrock Shipment LLC’s Role as a Neutral PlatformWilkrock Shipment LLC functions exclusively as a neutral intermediary whose sole purpose is to facilitate connections between You, the user, and independent Wilkrock Movers who offer their services to the public. We make no representations, endorsements, or guarantees regarding the quality, safety, legality, or accuracy of any Services provided by Wilkrock Movers. It is expressly acknowledged that Wilkrock Movers are independent contractors, wholly separate from Wilkrock Shipment LLC, and neither employees, agents, nor representatives of Our company. Furthermore, Wilkrock Shipment LLC does not conduct any background checks, nor do We verify the professional qualifications, criminal history, or reputability of any Wilkrock Mover. All agreements, negotiations, and communications concerning the Services shall occur directly and exclusively between You and the Wilkrock Movers.
6. Service TransactionsBy clicking or selecting the “Place Order” button, You confirm Your intention to enter into a binding contract for the requested Services with the designated Wilkrock Movers. This action constitutes a legally enforceable offer based on the information You have submitted. You acknowledge that the quoted price provided by the Wilkrock Movers is contingent upon the accuracy and specificity of the address or location information You supply. In circumstances where the quote is initially based on a general geographic area (for example, “Baltimore, Maryland”), the final price may be subject to adjustment once You provide a precise and detailed address. Upon receipt of such accurate details, the Wilkrock Movers reserves the right to either accept the original quoted price, request that You submit a new booking with updated details to receive a revised quote, or cancel the order entirely based on the new information. Should the revised quote be unacceptable to You, You retain the right to cancel the order without penalty. Wilkrock Shipment LLC disclaims any liability arising from any modifications in pricing resulting from changes to the service address post-quote. Once You submit the Payment Code as proof of service completion, You acknowledge and accept that the Services have been rendered at the agreed-upon price. Any disputes thereafter are to be resolved solely between You and the Wilkrock Movers, with Wilkrock Shipment LLC bearing no responsibility.
7. Payment for ServicesBy selecting the “Place Order” button, You explicitly authorize Wilkrock Shipment LLC to charge Your designated credit or debit card for the total cost of Services in addition to the Refundable Order Handling Fee. You further acknowledge that, upon completion of the requested Services, You will provide the Wilkrock Movers with a Payment Code, which serves as Your authorization to finalize payment. Wilkrock Shipment LLC operates solely as a payment facilitator and does not function as a financial institution, escrow agent, or trustee with respect to any funds. It is Your obligation to provide truthful, complete, and accurate payment information at the time of booking. While We endeavor to facilitate seamless transactions, Wilkrock Shipment LLC makes no guarantees regarding the successful completion of any payment transaction and does not undertake identity verification or creditworthiness checks. Upon Your issuance of the Payment Code following satisfactory Service completion, You affirm Your responsibility for remitting payment to the Wilkrock Movers. Refunds will not be issued by Wilkrock Shipment LLC in instances where Services were performed for less time than originally requested or booked. Failure to provide the Payment Code or cancel the order within 120 days following the scheduled service date shall be deemed an acknowledgment by You that the Services were fully rendered, and Wilkrock Shipment LLC will accordingly disburse payment to the Wilkrock Mover.
8. Your Review of Wilkrock MoversAs a customer who has received Services, You are granted the opportunity to submit feedback or reviews regarding Your experience with the Wilkrock Movers. This feedback is critical not only to assist other users in making informed decisions but also serves as a mechanism for Wilkrock Shipment LLC to monitor service quality. Your right to submit a review expires 60 days after You enter the Payment Code or 60 days after the cancellation of the Wilkrock Mover Request is formally processed. By submitting a review, You grant Wilkrock Shipment LLC a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display Your review (which may include Your first name and last initial) for promotional or marketing purposes across any media or platform. Nevertheless, You expressly agree that Wilkrock Movers themselves are prohibited from using Your review for any advertising or marketing outside the Wilkrock Shipment LLC platform. Additionally, once Your review is posted, You acknowledge and accept that You will have no right to edit or remove it at any time.
10. Disputes and Liability WaiverWilkrock Shipment LLC operates strictly as an online platform designed to connect You with independent Wilkrock Movers and does not provide any Services directly. Consequently, We disclaim all responsibility and liability for resolving any disputes, conflicts, or claims that may arise between You and Wilkrock Movers. All contractual agreements, negotiations, and Service provisions are exclusively between You and the Wilkrock Mover. Therefore, You, including Your heirs, successors, and assigns, hereby waive, release, and forever discharge Wilkrock Shipment LLC, including its officers, directors, employees, agents, affiliates, and representatives, from any and all claims, causes of action, liabilities, damages, losses, or demands arising out of or related to the Services or your relationship with the Wilkrock Mover. Notwithstanding the foregoing, You and the Wilkrock Mover retain the full and independent right to pursue any legal or alternative dispute resolution remedies against one another in appropriate judicial or arbitral forums.
11. Disclosure and Use of Your Personal InformationBy utilizing Wilkrock Shipment LLC’s platform, You acknowledge and agree that Wilkrock Shipment LLC is not responsible for the privacy practices or data handling policies employed by any individual Wilkrock Mover. Wilkrock Movers operate independently and may collect, use, or disclose Your personal or identifiable information in accordance with their own privacy policies or applicable laws. Wilkrock Shipment LLC makes no guarantees or assurances regarding how Your personal information will be treated by third-party service providers. It is Your responsibility to inquire about and understand the privacy practices of the Wilkrock Movers with whom You engage.
Changes to These TermsWilkrock Shipment LLC reserves the unequivocal right, at Our sole discretion and without prior notice to You, to modify, amend, or update these Terms and Conditions at any time. Such modifications will become effective immediately upon posting the revised Terms on Our website. It is Your responsibility to review these Terms periodically to remain informed of any changes that may affect Your rights and obligations. You expressly agree that by continuing to use Our website or services following any such changes, You accept and agree to be bound by the updated Terms. No alterations to these Terms shall be valid or enforceable unless made through a formal written agreement signed by an authorized officer of Wilkrock Shipment LLC.
13. Additional Terms and ConditionsYou acknowledge and accept that Wilkrock Shipment LLC may, from time to time, impose additional terms, conditions, or policies throughout the use of the platform. Such additional provisions will be deemed to be incorporated into and become amendments to these Terms, thereby forming an integral part of Your contractual relationship with Wilkrock Shipment LLC. In the event of any inconsistency or conflict between these Terms and any supplementary terms, the provisions set forth in these Terms shall prevail and take precedence over the conflicting terms. You agree to comply with any such additional terms as a condition of continued use of the platform and services.
14. Protection of Intellectual PropertyThe Wilkrock Shipment LLC website contains various forms of Intellectual Property Content, including but not limited to trademarks, service marks, copyrighted materials, proprietary inventions, trade secrets, pending patents, design elements, logos, slogans, and HTML or other software code. All such materials are the exclusive property of Wilkrock Shipment LLC unless expressly stated otherwise or licensed from third parties. We retain all rights, titles, and interests in and to these materials, including the overall “look and feel” of the website, encompassing color schemes, sound elements, layouts, and graphical designs. Your use of this website is strictly limited to personal, non-commercial purposes and does not grant You any ownership rights or licenses to use Wilkrock Shipment LLC’s Intellectual Property Content. You may not reproduce, duplicate, display, distribute, alter, or otherwise exploit any such content for public or commercial purposes without prior written consent. Furthermore, You agree not to copy, translate, modify, reverse engineer, decompile, or attempt to extract the source code of any software or programs used in connection with this website. All other trademarks, copyrights, and intellectual property rights remain the sole property of their respective owners.
16. Third-Party LinksOur website may contain hyperlinks, referrals, or pointers to external third-party websites, resources, or services that are not owned, controlled, or operated by Wilkrock Shipment LLC. We make no representations, warranties, or endorsements regarding the accuracy, completeness, reliability, safety, or availability of any products, services, content, or materials found on these third-party sites. Access to and use of third-party websites are done entirely at Your own risk. Wilkrock Shipment LLC disclaims any and all liability or responsibility arising from Your interactions, transactions, or communications with these third parties. We neither control nor guarantee the content, privacy policies, or business practices of linked sites, and Your use of such sites is subject to their respective terms and conditions. We recommend that You carefully review the terms and privacy policies of any third-party website before providing personal information or engaging in transactions.
17. Your Information, Interaction, and Communications on the Websitea. Representations and Warranties By utilizing the Wilkrock Shipment LLC website, You hereby represent and warrant that You are a legitimate customer actively seeking the Services offered through the platform. You affirm that You have never been, nor are currently acting as, a Wilkrock Mover or as an agent representing a Wilkrock Mover for any client. Furthermore, You assert that all content, including but not limited to reviews, comments, or other communications that You submit to the website, are wholly owned by You and do not infringe upon the rights of any third party. You additionally grant Wilkrock Shipment LLC a worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, distribute, and publicly display such content as deemed necessary in connection with the operation and promotion of the platform.b. Content Standards You further covenant and agree that all content You provide, including reviews and communications, shall strictly comply with all applicable laws, regulations, and these Terms and Conditions. Such content shall not violate any rights, including intellectual property rights, nor contain any obscene, offensive, defamatory, threatening, harassing, or illegal materials such as child pornography. You also guarantee that Your submissions do not contain any malicious software, viruses, or code designed to disrupt or breach the security of Wilkrock Shipment LLC’s website or systems. Moreover, You shall refrain from using the platform or its content for unauthorized commercial purposes or activities that could impose liability on Wilkrock Shipment LLC.c. Content Moderation While Wilkrock Shipment LLC functions primarily as a passive conduit for all user-generated content and communications, and does not actively control, endorse, or verify the accuracy or reliability of such content, We reserve the absolute right, at Our sole discretion, to remove, restrict, or refuse any content that We determine violates these Terms or is deemed illegal, threatening, inappropriate, or harmful to the platform or its users. This content moderation is conducted to maintain a safe and respectful environment for all users and to comply with legal obligations.
18. Termination of UseWilkrock Shipment LLC reserves the unilateral right to terminate or suspend these Terms, Your access to the website, or Your ability to use any or all of Our services at any time, for any reason, and without prior notice or liability. Such termination may occur if We determine, in Our sole discretion, that You have violated these Terms, engaged in unlawful or improper conduct, or if We choose to discontinue the website or services entirely. Upon termination, all licenses and rights granted to You under these Terms shall immediately cease, and You must promptly discontinue any use of the platform. Notwithstanding termination, all provisions of these Terms that by their nature are intended to survive termination shall continue to remain in full force and effect.
19. Warranty DisclaimerYou expressly acknowledge and agree that Your use of the Wilkrock Shipment LLC website and platform is entirely at Your own risk. The website and all related services are provided on an “AS IS” and “AS AVAILABLE” basis, without any express or implied warranties or guarantees of any kind. Wilkrock Shipment LLC expressly disclaims all warranties, including but not limited to implied warranties of title, merchantability, fitness for a particular purpose, non-infringement, or accuracy of information. We do not guarantee that the website, databases, software, systems, or infrastructure will operate uninterrupted, be error-free, secure, or free from unauthorized access or hacking attempts. Additionally, Wilkrock Shipment LLC makes no warranty regarding the quality, safety, legality, or timeliness of any services purchased or transactions conducted through the website. You acknowledge that any reliance on the platform’s services is done at Your own discretion and risk.
20. Limitation of LiabilityUnder no circumstances shall Wilkrock Shipment LLC, its affiliates, officers, directors, employees, agents, or representatives be held liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages, including but not limited to lost profits, loss of data, or business interruption arising out of or related to Your use of or inability to use the website or services, even if We have been advised of the possibility of such damages. This limitation of liability applies regardless of the legal theory upon which a claim is based, whether in contract, tort, negligence, strict liability, or otherwise. To the fullest extent permitted by law, the aggregate liability of Wilkrock Shipment LLC for any claim related to Your use of the platform shall not exceed the total amount You paid for the services giving rise to the claim.
21. IndemnificationYou agree to fully indemnify, defend, and hold harmless Wilkrock Shipment LLC, including its affiliates, officers, directors, agents, and employees, from and against any and all claims, demands, causes of action, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) that arise out of or relate in any way to Your use of the Wilkrock Shipment LLC website, Your breach or alleged breach of these Terms, Your violation of any applicable laws or regulations, or any infringement of third-party rights. This obligation to indemnify includes any claims related to Your content submissions, interactions with Wilkrock Movers, or any disputes arising from transactions facilitated through the platform. You further agree to cooperate fully in the defense of any such claims, and Wilkrock Shipment LLC reserves the right, at its sole discretion, to assume the exclusive defense and control of any matter subject to indemnification.
22. AssignmentWilkrock Shipment LLC reserves the right to assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, to any third party at any time and without prior notice to You. This may include assignment to affiliates, subsidiaries, or other entities as part of a corporate restructuring, sale, or merger. You acknowledge and agree that You may not assign, delegate, or transfer these Terms or Your rights and obligations hereunder to any other person or entity without Wilkrock Shipment LLC’s prior written consent. Any unauthorized assignment or delegation by You shall be null and void and will constitute a material breach of these Terms.
23. Independent ContractorYou acknowledge and agree that Your use of the Wilkrock Shipment LLC platform and any related Services do not create any form of agency, partnership, joint venture, employment, or franchiser-franchisee relationship between You and Wilkrock Shipment LLC. Wilkrock Shipment LLC operates solely as a neutral intermediary facilitating connections between You and independent Wilkrock Movers who provide moving or related services. Neither You nor Wilkrock Shipment LLC shall have the authority to bind or obligate the other in any way, and each party shall remain solely responsible for its own acts, omissions, and obligations. This independent contractor relationship ensures that Wilkrock Shipment LLC is not responsible for the conduct or performance of Wilkrock Movers.
24. SeverabilityIf any provision, clause, or part of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable for any reason, such provision shall be deemed severable from the remainder of these Terms and shall not affect the validity, legality, or enforceability of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent of the parties as expressed herein. This severability clause ensures that these Terms remain in full force and effect notwithstanding the invalidity or unenforceability of any individual part.
25. HeadingsThe section and subsection headings contained in these Terms are provided solely for convenience and ease of reference. They shall not be considered part of the contractual provisions and shall not affect the interpretation, construction, or meaning of any terms or clauses contained herein. The substance and intent of these Terms shall be determined based on the actual wording of the provisions rather than the titles or headings assigned to them.
26. IntegrationThese Terms and Conditions constitute the complete, final, and exclusive agreement between You and Wilkrock Shipment LLC concerning Your use of the website and Services provided. They supersede and replace all prior oral or written agreements, understandings, negotiations, or communications between the parties related to the subject matter herein. No other agreements, representations, warranties, or promises shall have any force or effect unless expressly incorporated into these Terms by a written instrument signed by an authorized officer of Wilkrock Shipment LLC.
27. No Third-Party BeneficiariesYou expressly acknowledge and agree that these Terms are entered into solely between You and Wilkrock Shipment LLC. No other person, entity, or third party shall be deemed a beneficiary or have any rights, claims, or causes of action under these Terms. This provision is intended to preclude any claims or enforcement rights by any individuals or entities who are not signatories to this agreement.
28. Surviving ProvisionsThe provisions of Sections 5 (Wilkrock Shipment LLC’s Role as a Neutral Platform), 6 (Service Transactions), 7 (Payment for Services), 8 (Refundable Order Handling Fee), 9 (Your Review of Wilkrock Movers), 10 (Disputes and Liability Waiver), 11 (Disclosure and Use of Your Personal Information), 14 (Protection of Intellectual Property), 18 (Termination of Use), 19 (Warranty Disclaimer), 21 (Indemnification), and 22 (Assignment) shall survive the termination or expiration of these Terms. This means that even after Your use of the Wilkrock Shipment LLC website ends, these specific provisions will remain fully effective and enforceable for the benefit of Wilkrock Shipment LLC and its affiliates.
1. Arbitration AgreementYou acknowledge and unequivocally agree that these Terms encompass a mandatory arbitration provision, the details of which are comprehensively delineated in Appendix “A” and accessible via the URL https://www.wilkrockmovers.com This arbitration clause mandates that any and all disputes, controversies, or claims arising out of or relating to Your interactions with Wilkrock Shipment LLC shall be resolved exclusively through binding arbitration. By agreeing to these Terms, You voluntarily relinquish Your constitutional right to a trial by jury and expressly waive Your capacity to participate in any class action or consolidated legal proceedings.
2. DefinitionsFor the purposes of these Terms and throughout the entirety of this document, certain key terms shall have the following meanings: The terms “You”, “Your”, or “User” shall refer to any individual or entity, including those acting in a representative capacity for a company or organization, who seeks to obtain moving assistance or related services. The term “Wilkrock Movers”, “Service Provider”, “Mover”, “Movers”, “wilkrock shipment llc” designates independent contractors or entities that provide moving services to the public. “We”, “Us”, “Our”, or “Wilkrock Shipment LLC” refers specifically to Wilkrock Shipment LLC, a limited liability company duly organized and operating under the laws of the State of Maryland, with its principal place of business located in Baltimore, Maryland. “Services” denotes the moving assistance or any other ancillary services offered by Wilkrock Movers. The “Wilkrock Shipment LLC website” or “platform” references the digital site accessible at wilkrockshipment.com. Lastly, “Request” or “Place Order” means Your act of submitting a formal offer to contract for Services via our platform.
3. Use of Common Sense and Good JudgmentYou expressly acknowledge and agree that access to the Wilkrock Shipment LLC website, including the ability to locate Wilkrock Movers and browse their respective service offerings, is extended to You at no monetary charge. You further covenant to exercise reasonable discretion, prudence, and sound judgment when selecting any Wilkrock Movers Service Provider through our platform. It is incumbent upon You to evaluate and assess the qualifications, suitability, and reliability of such Service Providers prior to entering into any contractual agreements or engagements.
4. Eligibility to Use Wilkrock Shipment LLCYou hereby represent and warrant that You possess the full legal capacity and authority under applicable law to enter into binding contracts and agreements. The use of the Wilkrock Shipment LLC platform is expressly prohibited for minors or any individuals who do not meet the minimum age requirement as stipulated by relevant legislation, including but not limited to compliance with the Child Online Privacy Protection Act (COPPA). By accessing or utilizing our services, You affirm that You satisfy all age and legal prerequisites necessary for lawful participation.
5. Wilkrock Shipment LLC’s Role as a Neutral PlatformWilkrock Shipment LLC functions exclusively as a neutral intermediary whose sole purpose is to facilitate connections between You, the user, and independent Wilkrock Movers who offer their services to the public. We make no representations, endorsements, or guarantees regarding the quality, safety, legality, or accuracy of any Services provided by Wilkrock Movers. It is expressly acknowledged that Wilkrock Movers are independent contractors, wholly separate from Wilkrock Shipment LLC, and neither employees, agents, nor representatives of Our company. Furthermore, Wilkrock Shipment LLC does not conduct any background checks, nor do We verify the professional qualifications, criminal history, or reputability of any Wilkrock Mover. All agreements, negotiations, and communications concerning the Services shall occur directly and exclusively between You and the Wilkrock Movers.
6. Service TransactionsBy clicking or selecting the “Place Order” button, You confirm Your intention to enter into a binding contract for the requested Services with the designated Wilkrock Movers. This action constitutes a legally enforceable offer based on the information You have submitted. You acknowledge that the quoted price provided by the Wilkrock Movers is contingent upon the accuracy and specificity of the address or location information You supply. In circumstances where the quote is initially based on a general geographic area (for example, “Baltimore, Maryland”), the final price may be subject to adjustment once You provide a precise and detailed address. Upon receipt of such accurate details, the Wilkrock Movers reserves the right to either accept the original quoted price, request that You submit a new booking with updated details to receive a revised quote, or cancel the order entirely based on the new information. Should the revised quote be unacceptable to You, You retain the right to cancel the order without penalty. Wilkrock Shipment LLC disclaims any liability arising from any modifications in pricing resulting from changes to the service address post-quote. Once You submit the Payment Code as proof of service completion, You acknowledge and accept that the Services have been rendered at the agreed-upon price. Any disputes thereafter are to be resolved solely between You and the Wilkrock Movers, with Wilkrock Shipment LLC bearing no responsibility.
7. Payment for ServicesBy selecting the “Place Order” button, You explicitly authorize Wilkrock Shipment LLC to charge Your designated credit or debit card for the total cost of Services in addition to the Refundable Order Handling Fee. You further acknowledge that, upon completion of the requested Services, You will provide the Wilkrock Movers with a Payment Code, which serves as Your authorization to finalize payment. Wilkrock Shipment LLC operates solely as a payment facilitator and does not function as a financial institution, escrow agent, or trustee with respect to any funds. It is Your obligation to provide truthful, complete, and accurate payment information at the time of booking. While We endeavor to facilitate seamless transactions, Wilkrock Shipment LLC makes no guarantees regarding the successful completion of any payment transaction and does not undertake identity verification or creditworthiness checks. Upon Your issuance of the Payment Code following satisfactory Service completion, You affirm Your responsibility for remitting payment to the Wilkrock Movers. Refunds will not be issued by Wilkrock Shipment LLC in instances where Services were performed for less time than originally requested or booked. Failure to provide the Payment Code or cancel the order within 120 days following the scheduled service date shall be deemed an acknowledgment by You that the Services were fully rendered, and Wilkrock Shipment LLC will accordingly disburse payment to the Wilkrock Mover.
8. Your Review of Wilkrock MoversAs a customer who has received Services, You are granted the opportunity to submit feedback or reviews regarding Your experience with the Wilkrock Movers. This feedback is critical not only to assist other users in making informed decisions but also serves as a mechanism for Wilkrock Shipment LLC to monitor service quality. Your right to submit a review expires 60 days after You enter the Payment Code or 60 days after the cancellation of the Wilkrock Mover Request is formally processed. By submitting a review, You grant Wilkrock Shipment LLC a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display Your review (which may include Your first name and last initial) for promotional or marketing purposes across any media or platform. Nevertheless, You expressly agree that Wilkrock Movers themselves are prohibited from using Your review for any advertising or marketing outside the Wilkrock Shipment LLC platform. Additionally, once Your review is posted, You acknowledge and accept that You will have no right to edit or remove it at any time.
10. Disputes and Liability WaiverWilkrock Shipment LLC operates strictly as an online platform designed to connect You with independent Wilkrock Movers and does not provide any Services directly. Consequently, We disclaim all responsibility and liability for resolving any disputes, conflicts, or claims that may arise between You and Wilkrock Movers. All contractual agreements, negotiations, and Service provisions are exclusively between You and the Wilkrock Mover. Therefore, You, including Your heirs, successors, and assigns, hereby waive, release, and forever discharge Wilkrock Shipment LLC, including its officers, directors, employees, agents, affiliates, and representatives, from any and all claims, causes of action, liabilities, damages, losses, or demands arising out of or related to the Services or your relationship with the Wilkrock Mover. Notwithstanding the foregoing, You and the Wilkrock Mover retain the full and independent right to pursue any legal or alternative dispute resolution remedies against one another in appropriate judicial or arbitral forums.
11. Disclosure and Use of Your Personal InformationBy utilizing Wilkrock Shipment LLC’s platform, You acknowledge and agree that Wilkrock Shipment LLC is not responsible for the privacy practices or data handling policies employed by any individual Wilkrock Mover. Wilkrock Movers operate independently and may collect, use, or disclose Your personal or identifiable information in accordance with their own privacy policies or applicable laws. Wilkrock Shipment LLC makes no guarantees or assurances regarding how Your personal information will be treated by third-party service providers. It is Your responsibility to inquire about and understand the privacy practices of the Wilkrock Movers with whom You engage.
Changes to These TermsWilkrock Shipment LLC reserves the unequivocal right, at Our sole discretion and without prior notice to You, to modify, amend, or update these Terms and Conditions at any time. Such modifications will become effective immediately upon posting the revised Terms on Our website. It is Your responsibility to review these Terms periodically to remain informed of any changes that may affect Your rights and obligations. You expressly agree that by continuing to use Our website or services following any such changes, You accept and agree to be bound by the updated Terms. No alterations to these Terms shall be valid or enforceable unless made through a formal written agreement signed by an authorized officer of Wilkrock Shipment LLC.
13. Additional Terms and ConditionsYou acknowledge and accept that Wilkrock Shipment LLC may, from time to time, impose additional terms, conditions, or policies throughout the use of the platform. Such additional provisions will be deemed to be incorporated into and become amendments to these Terms, thereby forming an integral part of Your contractual relationship with Wilkrock Shipment LLC. In the event of any inconsistency or conflict between these Terms and any supplementary terms, the provisions set forth in these Terms shall prevail and take precedence over the conflicting terms. You agree to comply with any such additional terms as a condition of continued use of the platform and services.
14. Protection of Intellectual PropertyThe Wilkrock Shipment LLC website contains various forms of Intellectual Property Content, including but not limited to trademarks, service marks, copyrighted materials, proprietary inventions, trade secrets, pending patents, design elements, logos, slogans, and HTML or other software code. All such materials are the exclusive property of Wilkrock Shipment LLC unless expressly stated otherwise or licensed from third parties. We retain all rights, titles, and interests in and to these materials, including the overall “look and feel” of the website, encompassing color schemes, sound elements, layouts, and graphical designs. Your use of this website is strictly limited to personal, non-commercial purposes and does not grant You any ownership rights or licenses to use Wilkrock Shipment LLC’s Intellectual Property Content. You may not reproduce, duplicate, display, distribute, alter, or otherwise exploit any such content for public or commercial purposes without prior written consent. Furthermore, You agree not to copy, translate, modify, reverse engineer, decompile, or attempt to extract the source code of any software or programs used in connection with this website. All other trademarks, copyrights, and intellectual property rights remain the sole property of their respective owners.
16. Third-Party LinksOur website may contain hyperlinks, referrals, or pointers to external third-party websites, resources, or services that are not owned, controlled, or operated by Wilkrock Shipment LLC. We make no representations, warranties, or endorsements regarding the accuracy, completeness, reliability, safety, or availability of any products, services, content, or materials found on these third-party sites. Access to and use of third-party websites are done entirely at Your own risk. Wilkrock Shipment LLC disclaims any and all liability or responsibility arising from Your interactions, transactions, or communications with these third parties. We neither control nor guarantee the content, privacy policies, or business practices of linked sites, and Your use of such sites is subject to their respective terms and conditions. We recommend that You carefully review the terms and privacy policies of any third-party website before providing personal information or engaging in transactions.
17. Your Information, Interaction, and Communications on the Websitea. Representations and Warranties By utilizing the Wilkrock Shipment LLC website, You hereby represent and warrant that You are a legitimate customer actively seeking the Services offered through the platform. You affirm that You have never been, nor are currently acting as, a Wilkrock Mover or as an agent representing a Wilkrock Mover for any client. Furthermore, You assert that all content, including but not limited to reviews, comments, or other communications that You submit to the website, are wholly owned by You and do not infringe upon the rights of any third party. You additionally grant Wilkrock Shipment LLC a worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, distribute, and publicly display such content as deemed necessary in connection with the operation and promotion of the platform.b. Content Standards You further covenant and agree that all content You provide, including reviews and communications, shall strictly comply with all applicable laws, regulations, and these Terms and Conditions. Such content shall not violate any rights, including intellectual property rights, nor contain any obscene, offensive, defamatory, threatening, harassing, or illegal materials such as child pornography. You also guarantee that Your submissions do not contain any malicious software, viruses, or code designed to disrupt or breach the security of Wilkrock Shipment LLC’s website or systems. Moreover, You shall refrain from using the platform or its content for unauthorized commercial purposes or activities that could impose liability on Wilkrock Shipment LLC.c. Content Moderation While Wilkrock Shipment LLC functions primarily as a passive conduit for all user-generated content and communications, and does not actively control, endorse, or verify the accuracy or reliability of such content, We reserve the absolute right, at Our sole discretion, to remove, restrict, or refuse any content that We determine violates these Terms or is deemed illegal, threatening, inappropriate, or harmful to the platform or its users. This content moderation is conducted to maintain a safe and respectful environment for all users and to comply with legal obligations.
18. Termination of UseWilkrock Shipment LLC reserves the unilateral right to terminate or suspend these Terms, Your access to the website, or Your ability to use any or all of Our services at any time, for any reason, and without prior notice or liability. Such termination may occur if We determine, in Our sole discretion, that You have violated these Terms, engaged in unlawful or improper conduct, or if We choose to discontinue the website or services entirely. Upon termination, all licenses and rights granted to You under these Terms shall immediately cease, and You must promptly discontinue any use of the platform. Notwithstanding termination, all provisions of these Terms that by their nature are intended to survive termination shall continue to remain in full force and effect.
19. Warranty DisclaimerYou expressly acknowledge and agree that Your use of the Wilkrock Shipment LLC website and platform is entirely at Your own risk. The website and all related services are provided on an “AS IS” and “AS AVAILABLE” basis, without any express or implied warranties or guarantees of any kind. Wilkrock Shipment LLC expressly disclaims all warranties, including but not limited to implied warranties of title, merchantability, fitness for a particular purpose, non-infringement, or accuracy of information. We do not guarantee that the website, databases, software, systems, or infrastructure will operate uninterrupted, be error-free, secure, or free from unauthorized access or hacking attempts. Additionally, Wilkrock Shipment LLC makes no warranty regarding the quality, safety, legality, or timeliness of any services purchased or transactions conducted through the website. You acknowledge that any reliance on the platform’s services is done at Your own discretion and risk.
20. Limitation of LiabilityUnder no circumstances shall Wilkrock Shipment LLC, its affiliates, officers, directors, employees, agents, or representatives be held liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages, including but not limited to lost profits, loss of data, or business interruption arising out of or related to Your use of or inability to use the website or services, even if We have been advised of the possibility of such damages. This limitation of liability applies regardless of the legal theory upon which a claim is based, whether in contract, tort, negligence, strict liability, or otherwise. To the fullest extent permitted by law, the aggregate liability of Wilkrock Shipment LLC for any claim related to Your use of the platform shall not exceed the total amount You paid for the services giving rise to the claim.
21. IndemnificationYou agree to fully indemnify, defend, and hold harmless Wilkrock Shipment LLC, including its affiliates, officers, directors, agents, and employees, from and against any and all claims, demands, causes of action, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) that arise out of or relate in any way to Your use of the Wilkrock Shipment LLC website, Your breach or alleged breach of these Terms, Your violation of any applicable laws or regulations, or any infringement of third-party rights. This obligation to indemnify includes any claims related to Your content submissions, interactions with Wilkrock Movers, or any disputes arising from transactions facilitated through the platform. You further agree to cooperate fully in the defense of any such claims, and Wilkrock Shipment LLC reserves the right, at its sole discretion, to assume the exclusive defense and control of any matter subject to indemnification.
22. AssignmentWilkrock Shipment LLC reserves the right to assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, to any third party at any time and without prior notice to You. This may include assignment to affiliates, subsidiaries, or other entities as part of a corporate restructuring, sale, or merger. You acknowledge and agree that You may not assign, delegate, or transfer these Terms or Your rights and obligations hereunder to any other person or entity without Wilkrock Shipment LLC’s prior written consent. Any unauthorized assignment or delegation by You shall be null and void and will constitute a material breach of these Terms.
23. Independent ContractorYou acknowledge and agree that Your use of the Wilkrock Shipment LLC platform and any related Services do not create any form of agency, partnership, joint venture, employment, or franchiser-franchisee relationship between You and Wilkrock Shipment LLC. Wilkrock Shipment LLC operates solely as a neutral intermediary facilitating connections between You and independent Wilkrock Movers who provide moving or related services. Neither You nor Wilkrock Shipment LLC shall have the authority to bind or obligate the other in any way, and each party shall remain solely responsible for its own acts, omissions, and obligations. This independent contractor relationship ensures that Wilkrock Shipment LLC is not responsible for the conduct or performance of Wilkrock Movers.
24. SeverabilityIf any provision, clause, or part of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable for any reason, such provision shall be deemed severable from the remainder of these Terms and shall not affect the validity, legality, or enforceability of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent of the parties as expressed herein. This severability clause ensures that these Terms remain in full force and effect notwithstanding the invalidity or unenforceability of any individual part.
25. HeadingsThe section and subsection headings contained in these Terms are provided solely for convenience and ease of reference. They shall not be considered part of the contractual provisions and shall not affect the interpretation, construction, or meaning of any terms or clauses contained herein. The substance and intent of these Terms shall be determined based on the actual wording of the provisions rather than the titles or headings assigned to them.
26. IntegrationThese Terms and Conditions constitute the complete, final, and exclusive agreement between You and Wilkrock Shipment LLC concerning Your use of the website and Services provided. They supersede and replace all prior oral or written agreements, understandings, negotiations, or communications between the parties related to the subject matter herein. No other agreements, representations, warranties, or promises shall have any force or effect unless expressly incorporated into these Terms by a written instrument signed by an authorized officer of Wilkrock Shipment LLC.
27. No Third-Party BeneficiariesYou expressly acknowledge and agree that these Terms are entered into solely between You and Wilkrock Shipment LLC. No other person, entity, or third party shall be deemed a beneficiary or have any rights, claims, or causes of action under these Terms. This provision is intended to preclude any claims or enforcement rights by any individuals or entities who are not signatories to this agreement.
28. Surviving ProvisionsThe provisions of Sections 5 (Wilkrock Shipment LLC’s Role as a Neutral Platform), 6 (Service Transactions), 7 (Payment for Services), 8 (Refundable Order Handling Fee), 9 (Your Review of Wilkrock Movers), 10 (Disputes and Liability Waiver), 11 (Disclosure and Use of Your Personal Information), 14 (Protection of Intellectual Property), 18 (Termination of Use), 19 (Warranty Disclaimer), 21 (Indemnification), and 22 (Assignment) shall survive the termination or expiration of these Terms. This means that even after Your use of the Wilkrock Shipment LLC website ends, these specific provisions will remain fully effective and enforceable for the benefit of Wilkrock Shipment LLC and its affiliates.
Wilkrock Movers Affiliate Terms Agreement
Acceptance of Terms
By engaging with Wilkrock Shipment LLC, you acknowledge and agree to adhere to the terms and conditions set forth in this Agreement. This Agreement aims to define the roles, responsibilities, and limitations of both Wilkrock Shipment LLC and its affiliates to maintain a fair and transparent working relationship.
Acceptance of this Agreement constitutes a legally binding contract, with both parties committing to uphold its terms. Wilkrock Shipment LLC's responsibilities within this partnership are limited to those explicitly outlined herein, which detail the nature and scope of our services and liability.
Modification of Agreement
Wilkrock Shipment LLC reserves the right to amend this Agreement as necessary. Modifications may occur to comply with legal requirements, accommodate operational changes, or update service offerings.
Upon any modification, Wilkrock Shipment LLC will provide a revised copy of the Agreement to the email address associated with your account. It is your responsibility to maintain current contact information to facilitate effective communication regarding any changes.
You will have 30 calendar days from the date of receipt of the modified Agreement to review the new terms. If you do not accept the amended terms, you may terminate this Agreement by providing written notice within the 30-day period. Continued use of Wilkrock Shipment LLC's services beyond this period will constitute acceptance of the revised terms.
Independent Relationship
Affiliates of Wilkrock Shipment LLC are classified as independent contractors. This Agreement does not establish any employment, partnership, agency, or franchise relationship between you and Wilkrock Shipment LLC. It governs only the affiliate's relationship with Wilkrock Shipment LLC concerning service listings and moving assistance.
As an independent contractor, you assume full responsibility for managing all transactions with customers, including scheduling, service quality, and customer interactions. Wilkrock Shipment LLC provides a platform for these connections but does not mediate customer relationships or assume responsibility for affiliates' actions or business practices.
Affiliates are expected to operate independently, adhering to ethical business practices and maintaining any required business licenses, permits, insurance, or certifications as mandated by applicable laws. Wilkrock Shipment LLC disclaims liability for affiliates' actions and does not control their business operations.
Liability Waiver
All transactions facilitated by Wilkrock Shipment LLC’s platform are exclusively between you, the affiliate, and the customer. Affiliates release Wilkrock Shipment LLC from any claims, demands, liabilities, or disputes arising between the affiliate and the customer. This waiver extends to all interactions, including those related to service quality or payment disputes.
Wilkrock Shipment LLC acts solely as a neutral platform and does not assume liability for service outcomes.
Fraud Prevention
Wilkrock Shipment LLC is committed to maintaining a secure platform and takes a strong stance against fraudulent activities. We cooperate fully with law enforcement agencies to investigate allegations of fraud, including credit card fraud, cyber fraud, or identity theft, to protect both affiliates and customers.
In cases of suspected fraudulent activity, Wilkrock Shipment LLC reserves the right to provide relevant account information to law enforcement as necessary to assist in investigations and prosecutions.
Affiliate Removal Rights
Wilkrock Shipment LLC maintains the right to remove or reject any affiliate at its discretion, without prior notice. Grounds for removal include, but are not limited to:
Violations of the terms and conditions of this Agreement.Attempts to circumvent fees or financial obligations established by Wilkrock Shipment LLC.Inappropriate or unprofessional interactions with customers or company representatives.Misrepresentation or falsification of information on your Wilkrock Shipment LLC profile.Wilkrock Shipment LLC reserves the right to determine affiliate eligibility and suitability in its sole discretion. Decisions regarding removal are final and made to preserve the trust and integrity of our platform.
Changes and Cancellations by Customers
Customers may modify or cancel scheduled services through Wilkrock Shipment LLC’s platform. As an affiliate, you agree to communicate promptly with customers to accommodate any changes. You bear full responsibility for managing scheduling, updates, and coordination related to these modifications.
Wilkrock Shipment LLC assumes no liability for losses or revenue impacts resulting from customer changes or cancellations. Affiliates should establish a clear cancellation policy and maintain open communication with customers.
Labor-Only Services
Affiliates are required to offer labor-only services, such as loading, unloading, packing, or unpacking, as specified on our platform. Affiliates agree not to market or solicit any non-labor services, such as transportation or vehicle rental, as this would violate this Agreement.
Affiliates must ensure that the services they offer align with the labor-only requirements outlined herein. Any deviation may result in removal from the platform.
Dispute Resolution
Wilkrock Shipment LLC serves solely as a neutral venue connecting affiliates with customers. Disputes regarding service quality or other factors must be addressed directly between the affiliate and the customer.
If a customer contacts Wilkrock Shipment LLC regarding a dispute, we may disclose your contact information to facilitate direct resolution. Wilkrock Shipment LLC does not mediate disputes or intervene in affiliate-customer interactions.
Payment for Services
Payments for services rendered will be processed 3-4 days after job completion, pending verification. Affiliates must obtain a Payment Authorization Code from the customer at the end of the service. This code authorizes the release of funds to the affiliate’s account.
If a customer is dissatisfied with the service provided, they may withhold the Payment Authorization Code. Wilkrock Shipment LLC cannot guarantee payment in such cases.
Agreement Termination
Wilkrock Shipment LLC reserves the right to terminate this Agreement or discontinue its platform services at any time, with or without notice. In the event of platform discontinuation, affiliates will be notified via the email address associated with their account.
Affiliates wishing to terminate their participation must provide 30 days’ written notice. Upon termination, affiliates must cease all use of Wilkrock Shipment LLC’s platform and comply with any outstanding financial obligations.
Your Financial Responsibility
By entering a Payment Authorization Code, affiliates confirm that the customer has provided it voluntarily and that services have been satisfactorily completed. Affiliates are responsible for ensuring they receive payment codes only after fulfilling agreed-upon services.
Additional Services
"Additional Services" are defined as any non-quoted services provided during a job. Affiliates must accurately report any additional hours worked or services rendered to Wilkrock Shipment LLC.
Affiliates agree to remit payment for any applicable fees associated with Additional Services promptly.
Neutral Venue and Limited Liability
Wilkrock Shipment LLC operates as a neutral platform connecting affiliates with customers. We do not endorse affiliates, warrant services, or assume liability for service outcomes.
All representations related to services are strictly between you, the affiliate, and the customer. Wilkrock Shipment LLC does not assume responsibility for service guarantees or the quality of services rendered by affiliates.
Items We Do Not Move
To ensure the safety of our team and clients, as well as to comply with regulatory standards, Wilkrock Shipment LLC does not transport certain items. By entering into this Agreement, clients acknowledge and agree that these items are ineligible for our moving services and must be transported independently.
Prohibited Items:
Large or delicate items requiring specialized equipment (e.g., pianos, pool tables, hot tubs).Heavy or immovable items (e.g., safes, rocks, soil).Perishable items (e.g., plants, food, pets, aquatic animals).Hazardous materials (e.g., paint, cleaning agents, drugs, alcohol).Large fixtures not designed for standard transport (e.g., kitchen islands). Wilkrock Shipment LLC reserves the right to amend its terms and conditions at any time without prior notice. Any changes will take effect immediately upon posting on our website or through direct notification to clients. Continued engagement with our services after such modifications constitutes acknowledgment and acceptance of the updated terms, ensuring that our terms remain current and enforceable.
By engaging with Wilkrock Shipment LLC, you acknowledge and agree to adhere to the terms and conditions set forth in this Agreement. This Agreement aims to define the roles, responsibilities, and limitations of both Wilkrock Shipment LLC and its affiliates to maintain a fair and transparent working relationship.
Acceptance of this Agreement constitutes a legally binding contract, with both parties committing to uphold its terms. Wilkrock Shipment LLC's responsibilities within this partnership are limited to those explicitly outlined herein, which detail the nature and scope of our services and liability.
Modification of Agreement
Wilkrock Shipment LLC reserves the right to amend this Agreement as necessary. Modifications may occur to comply with legal requirements, accommodate operational changes, or update service offerings.
Upon any modification, Wilkrock Shipment LLC will provide a revised copy of the Agreement to the email address associated with your account. It is your responsibility to maintain current contact information to facilitate effective communication regarding any changes.
You will have 30 calendar days from the date of receipt of the modified Agreement to review the new terms. If you do not accept the amended terms, you may terminate this Agreement by providing written notice within the 30-day period. Continued use of Wilkrock Shipment LLC's services beyond this period will constitute acceptance of the revised terms.
Independent Relationship
Affiliates of Wilkrock Shipment LLC are classified as independent contractors. This Agreement does not establish any employment, partnership, agency, or franchise relationship between you and Wilkrock Shipment LLC. It governs only the affiliate's relationship with Wilkrock Shipment LLC concerning service listings and moving assistance.
As an independent contractor, you assume full responsibility for managing all transactions with customers, including scheduling, service quality, and customer interactions. Wilkrock Shipment LLC provides a platform for these connections but does not mediate customer relationships or assume responsibility for affiliates' actions or business practices.
Affiliates are expected to operate independently, adhering to ethical business practices and maintaining any required business licenses, permits, insurance, or certifications as mandated by applicable laws. Wilkrock Shipment LLC disclaims liability for affiliates' actions and does not control their business operations.
Liability Waiver
All transactions facilitated by Wilkrock Shipment LLC’s platform are exclusively between you, the affiliate, and the customer. Affiliates release Wilkrock Shipment LLC from any claims, demands, liabilities, or disputes arising between the affiliate and the customer. This waiver extends to all interactions, including those related to service quality or payment disputes.
Wilkrock Shipment LLC acts solely as a neutral platform and does not assume liability for service outcomes.
Fraud Prevention
Wilkrock Shipment LLC is committed to maintaining a secure platform and takes a strong stance against fraudulent activities. We cooperate fully with law enforcement agencies to investigate allegations of fraud, including credit card fraud, cyber fraud, or identity theft, to protect both affiliates and customers.
In cases of suspected fraudulent activity, Wilkrock Shipment LLC reserves the right to provide relevant account information to law enforcement as necessary to assist in investigations and prosecutions.
Affiliate Removal Rights
Wilkrock Shipment LLC maintains the right to remove or reject any affiliate at its discretion, without prior notice. Grounds for removal include, but are not limited to:
Violations of the terms and conditions of this Agreement.Attempts to circumvent fees or financial obligations established by Wilkrock Shipment LLC.Inappropriate or unprofessional interactions with customers or company representatives.Misrepresentation or falsification of information on your Wilkrock Shipment LLC profile.Wilkrock Shipment LLC reserves the right to determine affiliate eligibility and suitability in its sole discretion. Decisions regarding removal are final and made to preserve the trust and integrity of our platform.
Changes and Cancellations by Customers
Customers may modify or cancel scheduled services through Wilkrock Shipment LLC’s platform. As an affiliate, you agree to communicate promptly with customers to accommodate any changes. You bear full responsibility for managing scheduling, updates, and coordination related to these modifications.
Wilkrock Shipment LLC assumes no liability for losses or revenue impacts resulting from customer changes or cancellations. Affiliates should establish a clear cancellation policy and maintain open communication with customers.
Labor-Only Services
Affiliates are required to offer labor-only services, such as loading, unloading, packing, or unpacking, as specified on our platform. Affiliates agree not to market or solicit any non-labor services, such as transportation or vehicle rental, as this would violate this Agreement.
Affiliates must ensure that the services they offer align with the labor-only requirements outlined herein. Any deviation may result in removal from the platform.
Dispute Resolution
Wilkrock Shipment LLC serves solely as a neutral venue connecting affiliates with customers. Disputes regarding service quality or other factors must be addressed directly between the affiliate and the customer.
If a customer contacts Wilkrock Shipment LLC regarding a dispute, we may disclose your contact information to facilitate direct resolution. Wilkrock Shipment LLC does not mediate disputes or intervene in affiliate-customer interactions.
Payment for Services
Payments for services rendered will be processed 3-4 days after job completion, pending verification. Affiliates must obtain a Payment Authorization Code from the customer at the end of the service. This code authorizes the release of funds to the affiliate’s account.
If a customer is dissatisfied with the service provided, they may withhold the Payment Authorization Code. Wilkrock Shipment LLC cannot guarantee payment in such cases.
Agreement Termination
Wilkrock Shipment LLC reserves the right to terminate this Agreement or discontinue its platform services at any time, with or without notice. In the event of platform discontinuation, affiliates will be notified via the email address associated with their account.
Affiliates wishing to terminate their participation must provide 30 days’ written notice. Upon termination, affiliates must cease all use of Wilkrock Shipment LLC’s platform and comply with any outstanding financial obligations.
Your Financial Responsibility
By entering a Payment Authorization Code, affiliates confirm that the customer has provided it voluntarily and that services have been satisfactorily completed. Affiliates are responsible for ensuring they receive payment codes only after fulfilling agreed-upon services.
Additional Services
"Additional Services" are defined as any non-quoted services provided during a job. Affiliates must accurately report any additional hours worked or services rendered to Wilkrock Shipment LLC.
Affiliates agree to remit payment for any applicable fees associated with Additional Services promptly.
Neutral Venue and Limited Liability
Wilkrock Shipment LLC operates as a neutral platform connecting affiliates with customers. We do not endorse affiliates, warrant services, or assume liability for service outcomes.
All representations related to services are strictly between you, the affiliate, and the customer. Wilkrock Shipment LLC does not assume responsibility for service guarantees or the quality of services rendered by affiliates.
Items We Do Not Move
To ensure the safety of our team and clients, as well as to comply with regulatory standards, Wilkrock Shipment LLC does not transport certain items. By entering into this Agreement, clients acknowledge and agree that these items are ineligible for our moving services and must be transported independently.
Prohibited Items:
Large or delicate items requiring specialized equipment (e.g., pianos, pool tables, hot tubs).Heavy or immovable items (e.g., safes, rocks, soil).Perishable items (e.g., plants, food, pets, aquatic animals).Hazardous materials (e.g., paint, cleaning agents, drugs, alcohol).Large fixtures not designed for standard transport (e.g., kitchen islands). Wilkrock Shipment LLC reserves the right to amend its terms and conditions at any time without prior notice. Any changes will take effect immediately upon posting on our website or through direct notification to clients. Continued engagement with our services after such modifications constitutes acknowledgment and acceptance of the updated terms, ensuring that our terms remain current and enforceable.