Wilkrock Movers Customer Terms
Definitions
"Damages": Refers to any loss, destruction, or harm to property or belongings, whether physical or monetary, incurred during the moving process."Moving Affiliates": Refers to third-party companies or contractors with whom Wilkrock Shipment LLC/Wilkrock Movers partners to provide additional moving services, logistics, or specialized handling of items. These affiliates are selected to enhance service delivery and ensure client satisfaction."High-Risk Items": Includes fragile, valuable, or otherwise susceptible items such as glassware, electronics, and antiques that may require special handling or packing.Payment
• Accepted Payment Methods: Wilkrock Shipment LLC/Wilkrock Movers accepts multiple forms of payment, including major credit or debit cards, CashApp, PayPal, and Venmo. Payment must be completed in full before services are rendered, unless otherwise specified in a separate agreement.
• Identification Requirement: For credit or debit card payments, the cardholder must be present and provide a valid form of identification matching the name on the card to verify authenticity.
• Failure to Pay and Collection Costs: In the event of non-payment, Wilkrock Shipment LLC/Wilkrock Movers reserves the right to pursue legal action to recover outstanding debt. This Agreement grants Wilkrock Shipment LLC/Wilkrock Movers the right to recover all attorney fees, court costs, and any additional expenses related to collection efforts.
Terms and Conditions
Wilkrock Movers and Wilkrock Shipment LLC are committed to providing the highest level of care for your belongings throughout the moving process. We work with moving affiliates to ensure the best services are provided to you. Clients should be aware of the following conditions and limitations to clarify expectations and avoid misunderstandings.
• Responsibility for Damages: Our team is responsible for damages only if directly caused by mishandling. Wilkrock Movers/Wilkrock Shipment LLC may repair the item or provide compensation based on its depreciated value. Wilkrock Movers/Wilkrock Shipment LLC and its agents are not liable for any damages caused by moving affiliates or third-party services.
• Fragile and High-Risk Items: Fragile items (e.g., glassware, electronics) are moved at the owner's risk if not packed by Wilkrock Movers/Wilkrock Shipment LLC.
• Flooring and Structural Weakness: Wilkrock Movers/Wilkrock Shipment LLC is not liable for damages to unprotected flooring or items with structural weaknesses. Clients are encouraged to protect their flooring.
• Particle Board and Ready-to-Assemble Furniture: We do not assume responsibility for damage to particle board, veneered furniture, or ready-to-assemble items due to their fragile nature.
• Claims for Damages: Any claims for damages must be submitted within seven (7) calendar days of the move. Clients are encouraged to inspect items upon delivery. By signing the release document at the end of the move, clients acknowledge receipt of items in acceptable condition unless noted otherwise.
Limitation of Liability
Clients agree that Wilkrock Shipment LLC/Wilkrock Movers, including its agents, is not liable for damages or losses. Specifically, our total liability is limited to the total amount paid for services rendered. Wilkrock movers / Wilkrock Shipment Llc is not liable for damages caused by any “Moving Affiliates”.
• Website Use: Wilkrock Shipment LLC/Wilkrock Movers is not responsible for damages arising from the use of our website, including reliance on erroneous information or transmission issues.
• Force Majeure Events: We are not liable for delays or service disruptions due to circumstances beyond our control, such as natural disasters or labor strikes.
• Security Breaches and Data Loss: While we strive for security, we cannot guarantee immunity from data loss or unauthorized access. Clients acknowledge these risks.
• Non-Liability for Specific Losses:
Shipment Delays: We are not liable for indirect losses related to shipment delays, including loss of market value or revenue.High-Value or Sentimental Items: We are not responsible for losses involving high-value items (cash, securities, etc.), which clients are advised to transport independently.Third-Party Services: We are not liable for damage from improper assembly or disassembly of items requiring professional services.Hazardous Materials: We are not liable for damages from hazardous materials or substances.• Property Damage: We make every effort to protect property elements, but Wilkrock Movers/Wilkrock Shipment LLC is not responsible for damage to unprotected floors, walls, or similar structures.
Items We Do Not Move
Clients acknowledge that certain items cannot be transported:
Large or delicate items requiring special equipment (pianos, hot tubs).Heavy or immovable items (safes, dirt).Perishable items (food, plants).Hazardous materials (cleaning agents, flammable substances).Insurance Recommendations
Clients are encouraged to consider insurance options to cover high-value items during the moving process. This can mitigate potential claims and enhance peace of mind.
Governing Law and Dispute Resolution
This Agreement shall be governed by the laws of [State]. Clients agree to resolve disputes through mediation or arbitration before pursuing legal action, promoting an efficient resolution process.
Severability Clause
If any part of this Agreement is found invalid, the remainder will remain enforceable.
Amendments and Periodic Review
Wilkrock Shipment LLC reserves the right to amend these terms at any time without prior notice. Changes will take effect immediately upon posting on our website. Terms will be reviewed periodically, and clients will be notified of significant changes.
Signatures and Acknowledgment
By booking our services, clients agree to these terms of service.
"Damages": Refers to any loss, destruction, or harm to property or belongings, whether physical or monetary, incurred during the moving process."Moving Affiliates": Refers to third-party companies or contractors with whom Wilkrock Shipment LLC/Wilkrock Movers partners to provide additional moving services, logistics, or specialized handling of items. These affiliates are selected to enhance service delivery and ensure client satisfaction."High-Risk Items": Includes fragile, valuable, or otherwise susceptible items such as glassware, electronics, and antiques that may require special handling or packing.Payment
• Accepted Payment Methods: Wilkrock Shipment LLC/Wilkrock Movers accepts multiple forms of payment, including major credit or debit cards, CashApp, PayPal, and Venmo. Payment must be completed in full before services are rendered, unless otherwise specified in a separate agreement.
• Identification Requirement: For credit or debit card payments, the cardholder must be present and provide a valid form of identification matching the name on the card to verify authenticity.
• Failure to Pay and Collection Costs: In the event of non-payment, Wilkrock Shipment LLC/Wilkrock Movers reserves the right to pursue legal action to recover outstanding debt. This Agreement grants Wilkrock Shipment LLC/Wilkrock Movers the right to recover all attorney fees, court costs, and any additional expenses related to collection efforts.
Terms and Conditions
Wilkrock Movers and Wilkrock Shipment LLC are committed to providing the highest level of care for your belongings throughout the moving process. We work with moving affiliates to ensure the best services are provided to you. Clients should be aware of the following conditions and limitations to clarify expectations and avoid misunderstandings.
• Responsibility for Damages: Our team is responsible for damages only if directly caused by mishandling. Wilkrock Movers/Wilkrock Shipment LLC may repair the item or provide compensation based on its depreciated value. Wilkrock Movers/Wilkrock Shipment LLC and its agents are not liable for any damages caused by moving affiliates or third-party services.
• Fragile and High-Risk Items: Fragile items (e.g., glassware, electronics) are moved at the owner's risk if not packed by Wilkrock Movers/Wilkrock Shipment LLC.
• Flooring and Structural Weakness: Wilkrock Movers/Wilkrock Shipment LLC is not liable for damages to unprotected flooring or items with structural weaknesses. Clients are encouraged to protect their flooring.
• Particle Board and Ready-to-Assemble Furniture: We do not assume responsibility for damage to particle board, veneered furniture, or ready-to-assemble items due to their fragile nature.
• Claims for Damages: Any claims for damages must be submitted within seven (7) calendar days of the move. Clients are encouraged to inspect items upon delivery. By signing the release document at the end of the move, clients acknowledge receipt of items in acceptable condition unless noted otherwise.
Limitation of Liability
Clients agree that Wilkrock Shipment LLC/Wilkrock Movers, including its agents, is not liable for damages or losses. Specifically, our total liability is limited to the total amount paid for services rendered. Wilkrock movers / Wilkrock Shipment Llc is not liable for damages caused by any “Moving Affiliates”.
• Website Use: Wilkrock Shipment LLC/Wilkrock Movers is not responsible for damages arising from the use of our website, including reliance on erroneous information or transmission issues.
• Force Majeure Events: We are not liable for delays or service disruptions due to circumstances beyond our control, such as natural disasters or labor strikes.
• Security Breaches and Data Loss: While we strive for security, we cannot guarantee immunity from data loss or unauthorized access. Clients acknowledge these risks.
• Non-Liability for Specific Losses:
Shipment Delays: We are not liable for indirect losses related to shipment delays, including loss of market value or revenue.High-Value or Sentimental Items: We are not responsible for losses involving high-value items (cash, securities, etc.), which clients are advised to transport independently.Third-Party Services: We are not liable for damage from improper assembly or disassembly of items requiring professional services.Hazardous Materials: We are not liable for damages from hazardous materials or substances.• Property Damage: We make every effort to protect property elements, but Wilkrock Movers/Wilkrock Shipment LLC is not responsible for damage to unprotected floors, walls, or similar structures.
Items We Do Not Move
Clients acknowledge that certain items cannot be transported:
Large or delicate items requiring special equipment (pianos, hot tubs).Heavy or immovable items (safes, dirt).Perishable items (food, plants).Hazardous materials (cleaning agents, flammable substances).Insurance Recommendations
Clients are encouraged to consider insurance options to cover high-value items during the moving process. This can mitigate potential claims and enhance peace of mind.
Governing Law and Dispute Resolution
This Agreement shall be governed by the laws of [State]. Clients agree to resolve disputes through mediation or arbitration before pursuing legal action, promoting an efficient resolution process.
Severability Clause
If any part of this Agreement is found invalid, the remainder will remain enforceable.
Amendments and Periodic Review
Wilkrock Shipment LLC reserves the right to amend these terms at any time without prior notice. Changes will take effect immediately upon posting on our website. Terms will be reviewed periodically, and clients will be notified of significant changes.
Signatures and Acknowledgment
By booking our services, clients agree to these terms of service.
Wilkrock Movers Affiliate Terms Agreement
Acceptance of Terms
By engaging with Wilkrock Shipment LLC, you acknowledge and agree to adhere to the terms and conditions set forth in this Agreement. This Agreement aims to define the roles, responsibilities, and limitations of both Wilkrock Shipment LLC and its affiliates to maintain a fair and transparent working relationship.
Acceptance of this Agreement constitutes a legally binding contract, with both parties committing to uphold its terms. Wilkrock Shipment LLC's responsibilities within this partnership are limited to those explicitly outlined herein, which detail the nature and scope of our services and liability.
Modification of Agreement
Wilkrock Shipment LLC reserves the right to amend this Agreement as necessary. Modifications may occur to comply with legal requirements, accommodate operational changes, or update service offerings.
Upon any modification, Wilkrock Shipment LLC will provide a revised copy of the Agreement to the email address associated with your account. It is your responsibility to maintain current contact information to facilitate effective communication regarding any changes.
You will have 30 calendar days from the date of receipt of the modified Agreement to review the new terms. If you do not accept the amended terms, you may terminate this Agreement by providing written notice within the 30-day period. Continued use of Wilkrock Shipment LLC's services beyond this period will constitute acceptance of the revised terms.
Independent Relationship
Affiliates of Wilkrock Shipment LLC are classified as independent contractors. This Agreement does not establish any employment, partnership, agency, or franchise relationship between you and Wilkrock Shipment LLC. It governs only the affiliate's relationship with Wilkrock Shipment LLC concerning service listings and moving assistance.
As an independent contractor, you assume full responsibility for managing all transactions with customers, including scheduling, service quality, and customer interactions. Wilkrock Shipment LLC provides a platform for these connections but does not mediate customer relationships or assume responsibility for affiliates' actions or business practices.
Affiliates are expected to operate independently, adhering to ethical business practices and maintaining any required business licenses, permits, insurance, or certifications as mandated by applicable laws. Wilkrock Shipment LLC disclaims liability for affiliates' actions and does not control their business operations.
Liability Waiver
All transactions facilitated by Wilkrock Shipment LLC’s platform are exclusively between you, the affiliate, and the customer. Affiliates release Wilkrock Shipment LLC from any claims, demands, liabilities, or disputes arising between the affiliate and the customer. This waiver extends to all interactions, including those related to service quality or payment disputes.
Wilkrock Shipment LLC acts solely as a neutral platform and does not assume liability for service outcomes.
Fraud Prevention
Wilkrock Shipment LLC is committed to maintaining a secure platform and takes a strong stance against fraudulent activities. We cooperate fully with law enforcement agencies to investigate allegations of fraud, including credit card fraud, cyber fraud, or identity theft, to protect both affiliates and customers.
In cases of suspected fraudulent activity, Wilkrock Shipment LLC reserves the right to provide relevant account information to law enforcement as necessary to assist in investigations and prosecutions.
Affiliate Removal Rights
Wilkrock Shipment LLC maintains the right to remove or reject any affiliate at its discretion, without prior notice. Grounds for removal include, but are not limited to:
Violations of the terms and conditions of this Agreement.Attempts to circumvent fees or financial obligations established by Wilkrock Shipment LLC.Inappropriate or unprofessional interactions with customers or company representatives.Misrepresentation or falsification of information on your Wilkrock Shipment LLC profile.Wilkrock Shipment LLC reserves the right to determine affiliate eligibility and suitability in its sole discretion. Decisions regarding removal are final and made to preserve the trust and integrity of our platform.
Changes and Cancellations by Customers
Customers may modify or cancel scheduled services through Wilkrock Shipment LLC’s platform. As an affiliate, you agree to communicate promptly with customers to accommodate any changes. You bear full responsibility for managing scheduling, updates, and coordination related to these modifications.
Wilkrock Shipment LLC assumes no liability for losses or revenue impacts resulting from customer changes or cancellations. Affiliates should establish a clear cancellation policy and maintain open communication with customers.
Labor-Only Services
Affiliates are required to offer labor-only services, such as loading, unloading, packing, or unpacking, as specified on our platform. Affiliates agree not to market or solicit any non-labor services, such as transportation or vehicle rental, as this would violate this Agreement.
Affiliates must ensure that the services they offer align with the labor-only requirements outlined herein. Any deviation may result in removal from the platform.
Dispute Resolution
Wilkrock Shipment LLC serves solely as a neutral venue connecting affiliates with customers. Disputes regarding service quality or other factors must be addressed directly between the affiliate and the customer.
If a customer contacts Wilkrock Shipment LLC regarding a dispute, we may disclose your contact information to facilitate direct resolution. Wilkrock Shipment LLC does not mediate disputes or intervene in affiliate-customer interactions.
Payment for Services
Payments for services rendered will be processed 3-4 days after job completion, pending verification. Affiliates must obtain a Payment Authorization Code from the customer at the end of the service. This code authorizes the release of funds to the affiliate’s account.
If a customer is dissatisfied with the service provided, they may withhold the Payment Authorization Code. Wilkrock Shipment LLC cannot guarantee payment in such cases.
Agreement Termination
Wilkrock Shipment LLC reserves the right to terminate this Agreement or discontinue its platform services at any time, with or without notice. In the event of platform discontinuation, affiliates will be notified via the email address associated with their account.
Affiliates wishing to terminate their participation must provide 30 days’ written notice. Upon termination, affiliates must cease all use of Wilkrock Shipment LLC’s platform and comply with any outstanding financial obligations.
Your Financial Responsibility
By entering a Payment Authorization Code, affiliates confirm that the customer has provided it voluntarily and that services have been satisfactorily completed. Affiliates are responsible for ensuring they receive payment codes only after fulfilling agreed-upon services.
Additional Services
"Additional Services" are defined as any non-quoted services provided during a job. Affiliates must accurately report any additional hours worked or services rendered to Wilkrock Shipment LLC.
Affiliates agree to remit payment for any applicable fees associated with Additional Services promptly.
Neutral Venue and Limited Liability
Wilkrock Shipment LLC operates as a neutral platform connecting affiliates with customers. We do not endorse affiliates, warrant services, or assume liability for service outcomes.
All representations related to services are strictly between you, the affiliate, and the customer. Wilkrock Shipment LLC does not assume responsibility for service guarantees or the quality of services rendered by affiliates.
Items We Do Not Move
To ensure the safety of our team and clients, as well as to comply with regulatory standards, Wilkrock Shipment LLC does not transport certain items. By entering into this Agreement, clients acknowledge and agree that these items are ineligible for our moving services and must be transported independently.
Prohibited Items:
Large or delicate items requiring specialized equipment (e.g., pianos, pool tables, hot tubs).Heavy or immovable items (e.g., safes, rocks, soil).Perishable items (e.g., plants, food, pets, aquatic animals).Hazardous materials (e.g., paint, cleaning agents, drugs, alcohol).Large fixtures not designed for standard transport (e.g., kitchen islands). Wilkrock Shipment LLC reserves the right to amend its terms and conditions at any time without prior notice. Any changes will take effect immediately upon posting on our website or through direct notification to clients. Continued engagement with our services after such modifications constitutes acknowledgment and acceptance of the updated terms, ensuring that our terms remain current and enforceable.
By engaging with Wilkrock Shipment LLC, you acknowledge and agree to adhere to the terms and conditions set forth in this Agreement. This Agreement aims to define the roles, responsibilities, and limitations of both Wilkrock Shipment LLC and its affiliates to maintain a fair and transparent working relationship.
Acceptance of this Agreement constitutes a legally binding contract, with both parties committing to uphold its terms. Wilkrock Shipment LLC's responsibilities within this partnership are limited to those explicitly outlined herein, which detail the nature and scope of our services and liability.
Modification of Agreement
Wilkrock Shipment LLC reserves the right to amend this Agreement as necessary. Modifications may occur to comply with legal requirements, accommodate operational changes, or update service offerings.
Upon any modification, Wilkrock Shipment LLC will provide a revised copy of the Agreement to the email address associated with your account. It is your responsibility to maintain current contact information to facilitate effective communication regarding any changes.
You will have 30 calendar days from the date of receipt of the modified Agreement to review the new terms. If you do not accept the amended terms, you may terminate this Agreement by providing written notice within the 30-day period. Continued use of Wilkrock Shipment LLC's services beyond this period will constitute acceptance of the revised terms.
Independent Relationship
Affiliates of Wilkrock Shipment LLC are classified as independent contractors. This Agreement does not establish any employment, partnership, agency, or franchise relationship between you and Wilkrock Shipment LLC. It governs only the affiliate's relationship with Wilkrock Shipment LLC concerning service listings and moving assistance.
As an independent contractor, you assume full responsibility for managing all transactions with customers, including scheduling, service quality, and customer interactions. Wilkrock Shipment LLC provides a platform for these connections but does not mediate customer relationships or assume responsibility for affiliates' actions or business practices.
Affiliates are expected to operate independently, adhering to ethical business practices and maintaining any required business licenses, permits, insurance, or certifications as mandated by applicable laws. Wilkrock Shipment LLC disclaims liability for affiliates' actions and does not control their business operations.
Liability Waiver
All transactions facilitated by Wilkrock Shipment LLC’s platform are exclusively between you, the affiliate, and the customer. Affiliates release Wilkrock Shipment LLC from any claims, demands, liabilities, or disputes arising between the affiliate and the customer. This waiver extends to all interactions, including those related to service quality or payment disputes.
Wilkrock Shipment LLC acts solely as a neutral platform and does not assume liability for service outcomes.
Fraud Prevention
Wilkrock Shipment LLC is committed to maintaining a secure platform and takes a strong stance against fraudulent activities. We cooperate fully with law enforcement agencies to investigate allegations of fraud, including credit card fraud, cyber fraud, or identity theft, to protect both affiliates and customers.
In cases of suspected fraudulent activity, Wilkrock Shipment LLC reserves the right to provide relevant account information to law enforcement as necessary to assist in investigations and prosecutions.
Affiliate Removal Rights
Wilkrock Shipment LLC maintains the right to remove or reject any affiliate at its discretion, without prior notice. Grounds for removal include, but are not limited to:
Violations of the terms and conditions of this Agreement.Attempts to circumvent fees or financial obligations established by Wilkrock Shipment LLC.Inappropriate or unprofessional interactions with customers or company representatives.Misrepresentation or falsification of information on your Wilkrock Shipment LLC profile.Wilkrock Shipment LLC reserves the right to determine affiliate eligibility and suitability in its sole discretion. Decisions regarding removal are final and made to preserve the trust and integrity of our platform.
Changes and Cancellations by Customers
Customers may modify or cancel scheduled services through Wilkrock Shipment LLC’s platform. As an affiliate, you agree to communicate promptly with customers to accommodate any changes. You bear full responsibility for managing scheduling, updates, and coordination related to these modifications.
Wilkrock Shipment LLC assumes no liability for losses or revenue impacts resulting from customer changes or cancellations. Affiliates should establish a clear cancellation policy and maintain open communication with customers.
Labor-Only Services
Affiliates are required to offer labor-only services, such as loading, unloading, packing, or unpacking, as specified on our platform. Affiliates agree not to market or solicit any non-labor services, such as transportation or vehicle rental, as this would violate this Agreement.
Affiliates must ensure that the services they offer align with the labor-only requirements outlined herein. Any deviation may result in removal from the platform.
Dispute Resolution
Wilkrock Shipment LLC serves solely as a neutral venue connecting affiliates with customers. Disputes regarding service quality or other factors must be addressed directly between the affiliate and the customer.
If a customer contacts Wilkrock Shipment LLC regarding a dispute, we may disclose your contact information to facilitate direct resolution. Wilkrock Shipment LLC does not mediate disputes or intervene in affiliate-customer interactions.
Payment for Services
Payments for services rendered will be processed 3-4 days after job completion, pending verification. Affiliates must obtain a Payment Authorization Code from the customer at the end of the service. This code authorizes the release of funds to the affiliate’s account.
If a customer is dissatisfied with the service provided, they may withhold the Payment Authorization Code. Wilkrock Shipment LLC cannot guarantee payment in such cases.
Agreement Termination
Wilkrock Shipment LLC reserves the right to terminate this Agreement or discontinue its platform services at any time, with or without notice. In the event of platform discontinuation, affiliates will be notified via the email address associated with their account.
Affiliates wishing to terminate their participation must provide 30 days’ written notice. Upon termination, affiliates must cease all use of Wilkrock Shipment LLC’s platform and comply with any outstanding financial obligations.
Your Financial Responsibility
By entering a Payment Authorization Code, affiliates confirm that the customer has provided it voluntarily and that services have been satisfactorily completed. Affiliates are responsible for ensuring they receive payment codes only after fulfilling agreed-upon services.
Additional Services
"Additional Services" are defined as any non-quoted services provided during a job. Affiliates must accurately report any additional hours worked or services rendered to Wilkrock Shipment LLC.
Affiliates agree to remit payment for any applicable fees associated with Additional Services promptly.
Neutral Venue and Limited Liability
Wilkrock Shipment LLC operates as a neutral platform connecting affiliates with customers. We do not endorse affiliates, warrant services, or assume liability for service outcomes.
All representations related to services are strictly between you, the affiliate, and the customer. Wilkrock Shipment LLC does not assume responsibility for service guarantees or the quality of services rendered by affiliates.
Items We Do Not Move
To ensure the safety of our team and clients, as well as to comply with regulatory standards, Wilkrock Shipment LLC does not transport certain items. By entering into this Agreement, clients acknowledge and agree that these items are ineligible for our moving services and must be transported independently.
Prohibited Items:
Large or delicate items requiring specialized equipment (e.g., pianos, pool tables, hot tubs).Heavy or immovable items (e.g., safes, rocks, soil).Perishable items (e.g., plants, food, pets, aquatic animals).Hazardous materials (e.g., paint, cleaning agents, drugs, alcohol).Large fixtures not designed for standard transport (e.g., kitchen islands). Wilkrock Shipment LLC reserves the right to amend its terms and conditions at any time without prior notice. Any changes will take effect immediately upon posting on our website or through direct notification to clients. Continued engagement with our services after such modifications constitutes acknowledgment and acceptance of the updated terms, ensuring that our terms remain current and enforceable.